Delivery
At Kapsalon Momo's we ensure that your order is delivered to your home quickly and neatly.
Shipping within the Netherlands
- Shipping costs: €6.00
- Delivery time: 1-5 working days
Orders placed on working days before 4:00 PM will be processed the same day.
Shipping to Belgium
- Shipping costs: €7.95
- Delivery time: 2-7 working days
You will always receive a track & trace code as soon as your order has been shipped.
Pick up at the salon
Do you live near Arnhem? You can pick up your order for free at our salon at Doelenstraat 10. Select " Pick up at the salon " at checkout, and we'll contact you as soon as it's ready.
Returns
Not completely satisfied with your purchase? No problem!
Return Policy
- You have a 14-day reflection period after receiving your order.
- Products must be unopened, undamaged and in original packaging .
- Unfortunately, we cannot accept returns of hygiene products whose seal has been broken.
How do you return a product?
- Send an email to info@kapsalonmomos.nl with your order number and reason for return.
- You will receive return instructions from us.
- Please pack the item well and send it to our returns address.
You will be responsible for paying for your return shipping costs, unless the error was made on our part.
Refund
Once we have received and approved your return, we will refund the purchase amount within 5 business days via the original payment method.
To ask?
Feel free to contact us via our contact page or send a message via Instagram or WhatsApp. (06 87 71 12 57) We're happy to help!